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New Netflix email scam targets subscriber credit card numbers

08 November 2017

The latest email scam making the rounds specifically targets Netflix subscribers and is particularly clever, which is to say that it's especially risky.

Netflix suggested that users concerned about future scams can visit companies' website or contact customer service.

There is also a link that takes subscribers to a fake Netflix page seeking login information and a credit card number, according to MailGuard, a global SaaS email and web security company.

Beware your inbox: there's a new scam email circulating to Netflix subscribers that can trick you into giving up your credit card information. It's definitely more sophisticated than the last Netflix email phishing attempt.

Do not click on any links or open attachments from emails claiming to be from a trusted organisation, asking you to update or verify your details.

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"We're having some trouble with your current billing information", the emails read.

In its Help Centre, Netflix states they "will never ask for payment information to be sent to [them] over email".

So if my address included just my first name, such as, then it might appear convincing as it'd address me as "Damian".

MailGuard posted an image of the email in a blog post Friday, calling it "relatively well-designed" because of its ability to generate "individualized messages with specific recipient data". The email tells customers that Netflix needs them to update their billing information or their membership will be suspended within 48 hours.

The email scam looks legitimate, but it's not.

New Netflix email scam targets subscriber credit card numbers