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AT&T Acknowledges Cellular Service Outages Across the US

17 November 2017

AT&T customers nationwide reported cellphone outages Wednesday evening. AT&T, which also owns DirecTV, said it was aware of the issue and was working to restore services to affected customers.

AT&T has replied to several customers on the social media site, advising them to turn their phones off and then back on.

AT&T said Wednesday that some US customers had trouble placing wireless calls but restarting the device would fix the problem.

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Incorrect information is being reported locally that the AT&T outage is just a San Angelo or Texas problem.

According to DownDetector, more than 6,000 customer service requests had poured in by 6 p.m. EST.

AT&T said in a statement that it is aware of the outage released at about the same that that they were aware of the problem. "These users should restart their devices, which should resolve the issue". I restarted device two times and still no way to make phone calls.

AT&T Acknowledges Cellular Service Outages Across the US